Privacy Policy

In compliance with Regulation (EU) 2016/679 (GDPR) and Spanish data protection laws, we inform you about how your personal data is collected and processed through our website southerncrossbcn.com

1. Data Controller

Company name: Nanberquinsa 98, S.L.
CIF (Tax ID): B61904488
Address: Avda. Catalunya, 221 – 25180 Alcarràs, Lleida, Spain
Email: hello@southerncrossbcn.com

2. Data We Collect

We collect personal data through our contact form:

Name
Email address

Additionally, we use cookies for analytical purposes (Google Analytics) and to display multimedia content (YouTube).

3. Purpose of Processing

We use your data for the following purposes:

To respond to inquiries submitted via our contact form
To improve your browsing experience and analyze website traffic
To display embedded content, such as videos hosted on YouTube

We do not send commercial emails or use your data for marketing unless expressly requested.

4. Legal Basis

The legal basis for processing your data is your explicit consent, given when filling out the contact form or accepting non-essential cookies.

5. Data Retention

We will keep your data only for as long as necessary to fulfill your request or inquiry, and no longer than legally permitted.
Browsing data is retained according to the policies of each third-party provider (e.g., Google, YouTube).

6. Data Sharing and Third-Party Services

We do not sell or transfer your data to third parties, except when required by law.
However, we use third-party services that may access your data:

Web hosting and email services: (add your provider if you’d like)
Google Analytics – Google LLC (USA)
YouTube – Google LLC (USA)

These services adhere to the Standard Contractual Clauses approved by the European Commission.

7. Your Rights

You may exercise the following rights at any time:

Right to access your personal data
Right to rectification or erasure
Right to restrict or object to processing
Right to data portability

To exercise any of these rights, email us at: hello@southerncrossbcn.com

If you believe your data has not been processed properly, you may file a complaint with the Spanish Data Protection Agency: www.aepd.es

8. Cookie Policy

This website uses first- and third-party cookies (Google Analytics, YouTube) to enhance your experience and analyze how the site is used.
You can configure or reject non-essential cookies via the consent banner.

Please refer to our Cookie Policy for full details.